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Sales Development Representative I

Posted: 03/02/2023

Table Needs is a fast-paced restaurant software company that is looking for a smart, energetic, hard working, and consistent individual to join our sales team. We deliver 5-star service to our restaurant partners through user friendly products, done-for-you services, and unrivaled support.

Job Summary

Table Needs is looking for a self-motivated salesperson, with a proven track record of success who is excited to join an early stage team. As a Sales Development Representative you will be responsible for one simple thing: booking meetings with prospects within our Ideal Customer Profile (ICP). You’ll be a perfect fit if you are comfortable making many phone calls in a day, creating conversations to keep people on the phone, digging in and are curious, hardworking, bold, and passionate about solving problems. We’ve adopted pieces of the sales strategies found in The Psychology of Selling, New Sales Simplified, and The Challenger Sale and are seeking individuals who are active listeners, quick to comprehend new ideas, prepared to provide unique solutions and insights to buyers, and creative in making things happen. Through all our learning, we have created a Sales Playbook to be your guide. We will also provide hands on training and support to set you up for success. You will be responsible for the initial part of the sales process: adding leads generated by our researchers to email sequences, cold calling leads, calling marketing qualified leads, booking and solidifying meetings for our Account Executives.

Why Table Needs?

Food and beverage businesses (restaurants, coffee shops, etc.) are the centers of their communities. The world is a better place when there is more variety. What’s more, independently owned restaurants make up more than 75% of all establishments in the United States. But, they have their struggles. More than 60% of restaurants fail within their first year, and 80% within the first 5 years. This is not due to food being bad, but rather poor distribution and execution on the business side. The vision for Table Needs is to reduce the failure rate through technology and services. Our saying is, “you focus on what’s on the plate and in the cup, and we’ll tackle the rest.” We take on the 20 hats owner-operators have to wear so they can have their time and energy back to do what they love and are great at. Our mission is to create profitable restaurants and happy communities. We are seeking someone who can join us in making our vision a reality.

What do we offer?

Table Needs offers an all-in-one Point of Sale system that includes customizable kitchen display screens, menu management, QR code digital menus, counter pickup order & pay, gift cards, SMS order ups, and customer display screens. Additionally, we offer done-for-you services like Marketing, Bookkeeping, Legal Filings, and Sales Tax Remittance. We take a hands on approach through our guided 4-step onboarding process, menu builds done-for-you, and business consulting.

What makes Table Needs different?

Unlike other POS systems, we don’t bind customers to a contract, we give clear and simple pricing (including multiple purchasing options, like leasing and 0% interest payoff schedules), we offer free install and initial menu design, we provide US-based text, email, and phone support, we equip restaurants with a success rep, and we are built by restaurateurs. We have a powerful Sales Compensation Track that enables you to grow in role and pay, within the company, in a straightforward and simple way.

What You’ll Do

The Sales Development Representative is responsible for driving top-of-funnel lead generation and driving our outbound motion. Responsibilities include:

  • Learn our Ideal Customer Profile, their challenges, and different use cases on how Table Needs can solve them
  • Learn the Table Needs platform and solutions
  • Master the Table Needs call script
  • Put target market researched cold prospects on our proven outbound sequence daily
  • Make outbound dials to cold target market prospects
  • Contact Marketing Qualified Leads
  • Book meetings with prospects for Account Executives
  • Follow up with prospects on meetings to ensure the meeting will be held
  • Master the sales process from lead generation to meeting held
  • Update and manage all sales activities, opportunities, and account information in CRM
  • Receive daily coaching, training, and product updates
  • Build and maintain a clean and full pipeline
  • Consistently achieve weekly quota of dials and qualified leads

What We’re Looking For

  • Experience as a Sales Development Rep or similar role in a SaaS company
  • A proven track record of success in sales
  • Ability to be consistent in making 80+ dials per day
  • Skills to work fast paced in booking meetings
  • Strong follow up abilities
  • Ability to quickly qualify/disqualify leads
  • Able to grab someones attention quickly
  • Self-motivated and action-oriented
  • A curiosity about people and their problems
  • High degree of self-awareness
  • Ability to apply coaching quickly and humbly
  • Strong work ethic and integrity
  • A focus on learning and improvement
  • Ability to learn new technologies quickly
  • Adaptability to change
  • Strong verbal and written communication skills
  • Excited to ask challenging questions and move deals forward
  • Experience with or willingness to learn Hubspot, Slack, and Google Suite
  • Preferred: previous startup sales experience
  • Preferred: speaks Spanish or Chinese

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